watts 77fd Privacy Policy

watts 77fd collects certain personal information as needed to provide you with services. This collection is always purpose-driven and minimal — meaning only what is necessary is collected.

1.1 Information Provided at Registration

The information you provide when creating an account includes:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Preferred language and currency

1.2 Information Collected for Identity Verification

National ID or passport details are collected only when required during the account verification process. This information is never sold to any third party.

1.3 Financial Transaction Information

For transactions made through bKash, Nagad, Rocket, or Upay, the mobile wallet number and transaction reference number are recorded. We never collect full payment PINs or detailed bank account information.

1.4 Automatically Collected Information

The following information is automatically recorded when you browse the website, use the app, or carry out activity on the platform:

• IP address and device information
• Browser type and operating system
• Page visits and session duration
• Cookie and tracking data (details in Section 6)

watts 77fd uses collected information only for specific, lawful, and transparent purposes. The main use cases are described in detail below:

2.1 Service Delivery and Operation

Information is used to keep your account active, process deposits and withdrawals, and manage gaming sessions.

2.2 Security and Fraud Prevention

User activity is monitored to protect against unauthorised access, fraudulent transactions, and account theft.

2.3 Customer Support

When providing support via live chat or email, your account history and information are used to resolve issues quickly and accurately.

2.4 Relevant Communications

Important account-related notifications, transaction confirmations, and service updates are sent to your registered mobile number or email.

2.5 Platform Improvement

Data is used to analyse the overall user experience and improve platform performance and features. This analysis is generally done in anonymised form.

watts 77fd maintains both technical and administrative measures to keep your information secure.

3.1 Encryption Technology

All information sent through the website and app is protected with SSL (Secure Socket Layer) encryption. Passwords are never stored directly — only encrypted hashes are stored.

3.2 Access Control

Only staff members who need access to your personal information to carry out their duties can access it. Every access is logged and regularly audited.

3.3 Retention Period

Information is retained for as long as your account is active. Even after an account is closed, certain information may need to be kept for a defined period to meet legal requirements. After that period, information is securely deleted.

3.4 Response to Data Breaches

If a security incident occurs, affected users will be notified as quickly as possible and the necessary protective measures will be taken.

watts 77fd does not sell your personal information to third parties. However, information may be shared in limited circumstances as described below:

4.1 Payment Processors

Information required to complete financial transactions through bKash, Nagad, Rocket, and Upay is shared with these service providers. Each payment operator follows its own privacy policy.

4.2 Technology and Infrastructure Services

There are some technology partners involved in running the platform — such as cloud hosting and analytics services. Data sharing with these partners is carried out under contractual confidentiality terms.

4.3 Legal Obligations

We are legally required to provide information in response to a court order or a lawful request from a competent authority. In such cases, the policy is to provide as little information as possible.

4.4 Business Restructuring

In the event of a company merger or acquisition, user information may be transferred to the new entity. Users will be informed in advance in such situations.

You have certain important rights over your own information. watts 77fd respects these rights.

5.1 Right to Access Information

You may request at any time what information we hold about you. We will provide that information within a reasonable time.

5.2 Right to Correct Information

If any information in your profile is incorrect or outdated, you may request a correction. Some information can be changed directly from account settings.

5.3 Request to Delete Information

A request to delete information may be submitted along with an account closure request. However, some information may need to be retained for a specified period for legal reasons.

5.4 Opting Out of Marketing Communications

If you do not wish to receive promotional messages, you can turn off notification options from account settings or inform the support team. Please note that urgent messages related to transactions and security cannot be turned off.

To learn more about responsible gaming and protecting yourself, visit our Responsible Gaming page, which contains detailed information on managing your own account.

Cookies and similar technologies are used on the watts 77fd website and app. These help improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform — such as maintaining login sessions and security verification. They cannot be turned off.

6.2 Functionality Cookies

These cookies are used to remember your language preferences, gaming settings, and similar choices. They can be turned off, but doing so may reduce some platform features.

6.3 Analytics Cookies

Anonymous tracking data is collected to analyse user behaviour and improve the platform. This data is not used to identify any specific individual.

6.4 Cookie Controls

You can manage cookies at any time from your browser settings. However, turning off all cookies may cause some features to not work properly.

watts 77fd is for individuals aged 21 or older only. No personal information of any minor is intentionally collected on our platform.

Age is verified at registration. If someone registers using false information and this is later proven, the account will be cancelled and all associated information will be deleted.

If you believe a minor is using this platform, please notify our support team immediately.

This privacy policy may be updated from time to time due to changes in technology, addition of new services, or legal requirements.

8.1 Notice of Changes

If there are significant changes, users will be notified at their registered mobile number or email. For minor changes, the updated date on this page will be changed.

8.2 Continued Use Means Consent

Continuing to use the platform after changes means you consent to the new policy. It is therefore recommended that you read this page regularly.

To understand the complete terms of our service, you may visit the About Us page, which discusses the platform's core principles and objectives in detail.

If you have any questions, concerns, or requests regarding this privacy policy, contact us directly. Our support team is ready to assist in both Bengali and English, seven days a week, twenty-four hours a day.

Visit our FAQ section for answers to common questions, where you will find solutions to common issues related to accounts, payments, and the platform.